Morning, one of the things that large organisations and indivual online business owners are struggling with in joining the mobile movement (click here for a video) is how to make sure that smart consumers and especially their own customers using any device (liContinue Reading...

Morning, many people nowadays do not have money to educate & train themselves. That is why you can often pay with a Tweet or a Facebook Like (“Pay Per Tweet” or “Pay With A Like”) . And now you can also do that here. Download your fContinue Reading...

Hi, some of you asked me what my favourite business books are that I would recommend to my family and friends (and therefor to my customers…). Well, there are a few actually. Old ones and more recent ones. If you scan this QR-code and you click on “Continue Reading...

Morning, last week, I asked online freelancing customers and prospects a number of questions (“CEM-survey 2012 Q1″) that had to do with their priorities and their worries in their business. Including “the ultimate question”. In this casContinue Reading...

Morning, I just finished an interesting new eCourse on mobile-topics. You probably know this, but eCourses are email-courses of 4-6 days. You receive the lessons in your email-box about certain topics. One per day for instance. I personally learned a lot with Continue Reading...

Morning. something I learned already a long time is ago is that many customers, employees, partners, family and friends know much more than I do. And they can do things that they are much better at than I am. And you know what? That is great. If we all bring oContinue Reading...

Morning, customers, prospects & other people regularly ask me while talking over de phone, through Skype or face-to-face what my experiences as a customer are with certain suppliers. If I know somebody who…. Or my opinion about education, training, vContinue Reading...

Why “it’s all about people”? I don’t know about you but many people around me are losing their jobs. In the public and in the private sector. And I hear the same thing from customers and partners online and offline. Large and small. TheContinue Reading...